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Terms & Conditions

Introduction

ShareWine mediates buying and selling through ads/listings on the website www.sharewine.com. When you visit or use services from ShareWine, you accept the following terms.

The services are made available to you by:

ShareWine ApS

A. P. Møllers Alle 37

2791 Dragør

CVR 40048294.

These terms and conditions come into force on 1.1.2019

 

Membership

Buying and selling through ShareWine's platform requires a valid ShareWine membership.
Membership is free.
Members can freely bid on all listings. Bidding on a listing is considered a legally binding contract between the bidder and the seller.
A member who creates a listing is hereinafter referred to as the "Seller". A member who uses a listing to purchase wine is hereinafter referred to as the "Buyer".
By signing up for membership on ShareWine, you agree to the following conditions:

  • Be at least 18 years old at the time of registration
  • Your profile is strictly confidential and must not be lent out or shared with others.
  • You may only create one profile on ShareWine.
  • Provide accurate membership information such as name, address, phone number, email address in ShareWine's member profile or when signing up for membership via a Facebook profile.
  • ShareWine's privacy policy, read more here https://www.sharewine.com/en/privacy-policy.
  • A member can at any time make changes to or delete their membership information under the "user profile" menu. Deleting membership information automatically terminates the membership.
  • Membership cannot be deleted or terminated as long as the profile has ongoing transactions that have not been completed.
  • EU directive DAC7 requires ShareWine to report sales data for sellers who have more than 30 sales in a year, or achieve sales of more than 2,000 EUR within a year.
  • It is your responsibility as a seller on ShareWine to report any potentially taxable income to your local tax authorities, and ShareWine cannot be held responsible for this.


The general terms and conditions are formulated in accordance with Danish law. Both users and ShareWine are subject to the ordinary rules of Danish law.
ShareWine may at any time suspend or terminate a user's account that is or appears to be in violation of the terms of membership.
A profile on ShareWine is only permitted for private use. Any commercial use requires a specific business profile, which can be established by agreement with ShareWine.

 

Listings

The seller is responsible for ensuring that the goods listed for sale on ShareWine do not violate the law or ShareWine's terms of business.
ShareWine is entitled to remove content from ShareWine's services without notice if ShareWine deems it to be in violation of ShareWine's terms or does not comply with the law.
It is the seller's responsibility to ensure that images and texts on ShareWine's services do not infringe on third-party rights.
The seller may only list and sell items that they have the right to dispose of and transfer for resale.
If a transaction cannot be completed due to the seller, fees for sale/purchase will be charged to the seller.
The seller agrees that ShareWine has the right to use images, texts, and sales listings in other commercial contexts, including newsletters and advertising on social media.
It is not allowed to link to or refer to one's own or others' websites in listings created on ShareWine.
It is not allowed to list items actively marketed and/or sold on other websites and platforms by the seller.
It is not allowed to advertise for more or different products than those included in the listing details and price. This applies to both listings and messages via ShareWine.
If this is done, fees for sale/purchase will be charged to the seller. Repeated attempts may result in the closure of the membership on ShareWine.
It is not allowed to bid on your own listings, or on listings of others connected to you.
You are also not allowed to have others connected to you bid on your listings. This is called shill bidding.
If this occurs nonetheless and the highest bid goes to you/one buyer connected to you, a fee must be paid for the transaction regardless.
Any information, including addresses, email addresses, phone numbers, etc., about other buyers/sellers, obtained through transactions or communication via ShareWine, may only be used to communicate about ongoing transactions. It is not allowed to use it to offer other types of transactions or upselling.
ShareWine does not pre-approve the items available through sellers' listings. However, ShareWine reserves the right to close a listing or move it to a different category than the one it was created in. A listing may be closed if it is deemed to be in violation of applicable law or ShareWine's terms.
ShareWine reserves the right to discretionarily reject/delete listings where ShareWine deems that the listing images and/or description are too poor quality for buyers to assess the content of the listing.
ShareWine reserves the right to discretionarily reject/delete listings that ShareWine deems to have a value below EUR 25 per unit.
ShareWine reserves the right to discretionarily reject/delete listings that ShareWine deems to have a price significantly deviating from the market price.

 

Transactions

Types of Transactions
This agreement covers the following types of transactions:

  • Private transactions between two private users
  • Commercial transactions (require a dedicated business profile as a seller)

Bids placed on listings are legally binding, and the buyer is therefore obligated to purchase and pay for the item.
As a buyer, you must always be sure that you both want and can buy the item before placing a bid.
If you have any questions about an item, always remember to ask them before placing a bid.
The seller is obligated to sell the item if a bid has been placed on the listing.
Transactions between private users on ShareWine are essentially civil purchases. This means, among other things, that there is no right of return.
If a user does not complete their transactions, it may lead to exclusion from the marketplace.
If the buyer has not paid within 15 days from the expiry of the listing, the seller is no longer obligated to complete the transaction.
ShareWine provides the technical platform and is not to be considered a party to the legal agreement between the buyer and the seller. Therefore, ShareWine cannot be held responsible for transactions between the buyer and the seller.
The seller may only sell items that they have the right to dispose of and transfer for resale.
ShareWine is not responsible for verifying the authenticity of either users or the items sold on ShareWine.
ShareWine reserves the right to modify an auction regarding deadline, bids, cancellation, etc., where ShareWine has compelling legal or technical reasons to do so. If technically possible, users will receive advance notice thereof.
All prices are stated in the seller's chosen currency, and transactions must be paid in this currency. ShareWine accepts no responsibility for discrepancies between the price and the conversion amount provided.
All prices on items on ShareWine include VAT.
The seller is responsible for including all mandatory fees, taxes, duties, and the like in the stated price, including, for example, VAT, to the extent that the sale of the products is subject to VAT, as well as excise duties.
ShareWine has no responsibility for the conduct, behavior, actions, warranties, etc., of the seller or the buyer in connection with transactions on ShareWine.
ShareWine assumes no responsibility and does not engage in any matter for either the seller or the buyer if one of the parties has breached their obligations.

 

Fees

Buyer Protection
All buyers are charged a fee for buyer protection in connection with completing the purchase. Buyer protection ensures a high level of security on the marketplace and contributes to ShareWine's ability to offer integrated payment and shipping services, verify sellers, and provide support on transactions. A fee of 8% is added to the achieved purchase price for transactions with private sellers, with a minimum fee of 3 EUR and 12.5% for transactions directly with ShareWine, with a minimum fee of 3 EUR. The fee is paid solely by the buyer who wins the bid and is automatically added to the transaction.


Seller Fee
From the achieved sales price, sellers are charged a fee of 8%, with a minimum fee of 3 EUR. The fee is only charged for listings that end with a winning bid.
If a seller does not complete the transaction, the seller will be charged both the seller and buyer protection fees. 


Seller Fee for Commission Sales
When wines are sold on commission via ShareWine, sellers are charged a fixed fee of 3,5 EUR per bottle plus 12.5% of the achieved sales price.

 

Bonus Program

Buyer Bonus
Buyers automatically earn a bonus of 2% of the item's price when purchasing on the marketplace. This benefit applies to both private transactions and direct purchases from ShareWine.
However, to earn the Buyer Bonus, it is a prerequisite that: 

  • Payment is made through ShareWine Secure Payment within 4 days.

In addition, the following conditions apply:

  • The Buyer Bonus is earned exclusively on the price of the bottle/item (excluding shipping and fees).
  • The Buyer Bonus can be used as a discount to reduce the price of the bottle/item on future purchases (i.e., not to discount shipping costs or fees).
  • The Buyer Bonus is not earned on tickets to ShareWine's events, nor is a buyer fee charged.
  • The Buyer Bonus is reset after 12 months of inactivity without purchases.

The amount is automatically credited to your ShareWine account upon completing a purchase.


Seller Bonus
Sellers on the marketplace have the opportunity to obtain a lower seller fee by completing a minimum of 5 sales within a rolling 30-day period. Afterward, the seller's fee will decrease from 8% to 6% in the following 30 days. The rate is determined based on the seller's sales activity over a continuous 30-day period.

 

Returns and Refunds

If the Seller uses shipping to deliver the goods to the Buyer, correct packaging and wrapping is solely the responsibility of the Seller.
In all cases where the Buyer has ordered shipping, it is the Seller's obligation to send the exact number of bottles that the transaction contains.
If a Buyer has purchased several goods from the same seller, the goods can only be packaged together if the buyer has previously chosen to bundle the shipment in the system. If, on the other hand, the Buyer has ordered separate shipping, the goods must be shipped according to the specified quantity in each transaction, so as not to exceed the estimated shipping weight indicated on the generated package label. If this is exceeded, the Seller will be charged for the imposed fee from the freight company, as well as a handling fee of EUR 30 from ShareWine.
In the event that a bottle breaks during shipment, and the Seller's packaging has met the requirements, the Seller (provided that the item has been sent via ShareWine Secure Shipping) will benefit from ShareWine's extended insurance coverage, and receive full compensation if the insurance case is approved .
In the event that a bottle breaks during shipping, as a result of the Seller's incorrect packaging and wrapping, the Seller will lose his payment (regardless of whether the item has been sent via ShareWine Secure Shipping or via own shipping method), and will be charged a seller's fee and a buyer's protection fee for the transaction.
In cases where the bottle breaks during shipping, the Buyer Protection ensures that the Buyer receives his full trading sum back.
In the event that the item received does not meet the buyer's expectations, ShareWine cannot be held responsible for errors/shortcomings. The buyer can also claim compensation. We will, however, as far as possible, if deemed necessary, give our assessment of the matter. If you believe that it is an obvious fraud, which is not based on an individual assessment of the condition of the goods, this must be reported within 24 hours of receipt. We will then assess whether the user should be excluded, as well as whether there is anything else we can possibly do in the matter.
If ShareWine assesses that the delivered product deviates significantly from the advertised product, ShareWine reserves the right to withhold the transaction and cancel the transaction, provided that:

  • The buyer has informed ShareWine of the damage no later than 48 hours after the product has been delivered to the private address or to the parcel shop.


In the event that the item does not factually match the stated item on the sales advertisement, Buyer Protection will ensure that the Buyer is returned the full transaction amount, provided that:

  • The buyer has informed ShareWine of the damage no later than 48 hours after the product has been delivered to the private address or to the parcel shop.


In transactions between private individuals, the Seller, in accordance with the provisions of the applicable buying law, has no obligation to grant a return, and the Buyer has no right of return if the Seller has complied with his part of the agreement. In that case, the Seller is not obliged to take the goods back, unless otherwise agreed between the Buyer and the Seller.

If the Seller's proceeds have already been paid out via ShareWine Secure Payment, ShareWine has neither the option nor the responsibility to reverse the transaction.

Seller fee and Buyer protection fee paid to ShareWine continues to be maintained, if the Seller decides to take the sold item back.

 

General terms

ShareWine reserves the right to close a member's account if there appears to be a breach of the terms, including the submission of false registration information or other abuse of ShareWine's auction services. Members whose account is closed may not re-register for ShareWine's auction services without our prior consent.
You can report any illegalities or anything that contradicts ShareWine's rules and conditions via hello@sharewine.com.
You acknowledge that all copyrights, trademarks and other intellectual property rights to and relating to ShareWine's services are owned by ShareWine ApS.
ShareWine cannot guarantee that it is possible to gain access to ShareWine.com at all times. There may sometimes be a planned and temporary closure or technical breakdown. ShareWine cannot be held responsible for the lack of access that users may experience.
Sharewine is not liable to you or third parties for indirect or consequential damages, for loss of data, profit, income etc.
ShareWine is not responsible for failure to comply with our obligations under this Agreement due to Force Majeure
ShareWine is not obliged to enter into or mediate between buyer and seller in the event of any disagreements between the parties.
Advertising and marketing are not allowed on other users' listings. It is also not permitted to refer to the fact that a product can be bought cheaper elsewhere than on the listing in question.
ShareWine reserves the right to change our terms and conditions at any given time. Current terms and conditions can always be viewed at sharewine.com.